With the evolving COVID-19 situation, many office workers are being encouraged to work from home. This is particularly important in retail where we need to protect the people involved in key parts of the value chain like logistics and operations to...
26 March, 2020
The challenges of collecting customer feedback Over the last decade or so, there has been a significant, overwhelming increase in customer feedback data available to retailers. The latest mind-bending Big Data stats say that, in 2020, there will be...
11 February, 2020
Regular readers will know that we are huge exponents of retail own brand teams working with their store brand suppliers as ‘one team’- and meaning it (as opposed to just talking to it).
09 January, 2019
Own brands have been around in the UK since the 1800s, starting out as basic groceries and gradually growing to compete in almost all retail categories.
28 November, 2018
When asked what we mean by ‘supplier engagement’ - which is still a relatively new concept in many own brand retailers - it is about better facilitating supply related processes or supplier related initiatives through better communication, better...
26 September, 2018
The noise about Brexit is only on the increase as the ‘deadline’ approaches. However, many of the issues discussed in the press are intangible to the proverbial ‘man in the street’.
24 August, 2018
Ever since Ford re-positioned themselves as a technology company as opposed to a car manufacturer, I've been acutely aware of others following similar paths.
30 May, 2018
Last November saw the 2017 Stop Slavery Awards recognise companies that have taken concrete steps to eradicate forced labour from their supply chains. Amongst those honoured was parent company of the UK Convenience Grocer, COOP. Most notably, it...
05 February, 2018
Having had the experience of working within a large German retailer private brand team, developing private brands across categories, I was truly surprised at how one-dimensional in most cases their supplier engagement was!
13 December, 2017
Working globally affords me the opportunity to see different Retailers and Manufacturers in the ongoing search for the holy grail of great products that excite consumers at so many different levels. Whether it be the over 40% of consumers supposedly...
21 June, 2017
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