Bring your supplier communications out of the noughties

Most of us are aware that we probably spend too much time looking at screens and perhaps instant messaging is creating a whole generation of workers who are adverse to picking up a phone to speak to someone or even walking over to a colleague’s desk...
13 June, 2019

How to really hear what your customers are saying with social listening

Social listening has been with us for a while, as has text analytics. These techniques pick out topics and sentiment of issues from social and indeed private data sources to inform brands how their customers are feeling and what they’re talking...
05 June, 2019

PLMA 2019 – where the industry sees RED

In the pre-PLMA seminar this week, IGD presented their updated forecast for retail growth in an interesting presentation on the future of traditional retail, where those of us lucky enough to attend got to see RED – the IGD model for retail success,...
22 May, 2019

Harnessing social media insight to grow your own grocery brand

The grocery retail sector has a growing reputation for innovation, with retailers increasingly working to harness the rewards available from social media. Social platforms are now widely used by retailers in an effort to connect with customers in an...
15 May, 2019

Practising next generation collaboration

I will admit unashamedly that I’ve stolen this title from Doug Baker’s (VP at FMI) closing presentation at this year’s Velocity event. Alongside Kroger, Wakefern, Walmart and others, Doug discussed the pace of transition from private label to...
07 May, 2019

Could Product Lifecycle Management (PLM) get kids to school in the morning, without a fuss?

Imagine having a process flowchart for getting your kids out of bed and off to school each day. It would probably start the night before making sure uniforms are pressed, lunches are made, and bags are ready. Then the morning alarm would go off and...
01 May, 2019

Many hands make light work

I’m sure we’ve all heard the expression; it has been around long enough. Apparently, it appears in pretty much all proverb collections from the 16th Century onwards. Many hands make light work.
24 April, 2019

Why the traffic light system can be misleading

About one-third of pre-packed foods in the UK these days have traffic light labels. The idea is that these assist shoppers in making smarter purchasing decisions by helping them to choose the healthiest option out of similar products and keep a...
17 April, 2019

Finding the value in company values

Every business owner wants to ensure their business is successful. But what does it take to get there? It might seem simple - have a structure of objectives, targets, KPIs to hit, everyone working towards the same goals. However, these all can’t be...
12 April, 2019

Private brands: Learning digital transformation from Usain Bolt

We all indulged in Usain Bolt’s fantastic feats in the 2012 Olympic Games in London, particularly when the 4 x 100 meter relay team became the first to smash 37 seconds - breaking the world record clocking 36.84 seconds. Unbelievable!
03 April, 2019
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