Case studies

Private Brand Supplier Collaboration increases consistency and reduces complaints

The continued success of private brands in North America, including the move from being budget alternatives to many quality national brand equivalents and also destination brands (to differentiate from Amazon and discounters such as ALDI and LIDL),...
01 August, 2020

Supplier Engagement ensures Oracle ORBC upgrade and new Master Data Management system lands successfully

Background System upgrades are part and parcel of any large retail organisation. Like many before them, this UK grocery retailer needed to upgrade from its existing Oracle ORBC system. Alongside this upgrade, the retailer also planned to implement a...
22 June, 2020

Woolworths recognises importance of the voice of the supplier

Own brands are more relevant than ever as consumers look for more solutions, instead of individual products or brands. Evidence shows that retailers with distinctive, differentiated own brands will survive and thrive.
04 November, 2019

Retailer implements supplier assessment tool to manage risk and develop suppliers

  Background This leading UK retailer takes great pride in its diverse supplier base which includes 650 small, local, regional and artisan suppliers. To continue working with these smaller suppliers, the retailer needed to minimise the risks...
29 March, 2019

Waitrose and partners supports compliance for local and regional

Using the S4RB’s ENGAGE software and supporting engagement services, Waitrose were able to communicate the complex details of the Food Information Regulations (FIR) to its supplier base and provide a dedicated website that guided them through the...
28 March, 2019

Affinity™ helps launch private label products 10% quicker

Minimising time to market is essential. A key part of accelerating new product development is on-boarding suppliers effectively and efficiently - making sure that they are trained on the use of your systems and fully understand your processes,...
26 March, 2019

Supplier self-help web portal saves retailer £180k per year

A major UK grocery retailer implemented a supplier portal from Solutions for Retail Brands (S4RB) to improve the efficiency and accuracy of their interactions with 600+ private label food suppliers. Maintaining effective working relationships with...
19 March, 2019

Supplier Crowdsourcing reduces product complaints by 17%

With over 7,500 private label products, a major multi-national retailer recognised that it was impractical to review every single piece of customer feedback for their entire product range. Inevitably, technical managers and product managers could...
12 March, 2019

New product panel management saves retailer $218K per year

A major US grocery retailer incorporates product panels as an essential part of the new product development (NPD) process and runs frequent panels with employees and associates to assess products and compare its private label products against...
26 February, 2019

Online portal ensures success for U.S retailer at manufacturing summit

A U.S retailer that believes in the renewal of American manufacturing, made a commitment to purchase tens of billions of dollars in products made, sourced or grown in the U.S. over a multi-year period. 
12 February, 2019
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