Case studies

Retailer achieves 99% response rate for palm oil survey in under four weeks

Palm oil use in food and non-food products is continuously monitored by global activist groups and by governments with some taking legal action against irresponsible producers from unsustainable sources. Consumers are also increasingly demanding...
05 March, 2019

New product panel management saves retailer $218K per year

A major US grocery retailer incorporates product panels as an essential part of the new product development (NPD) process and runs frequent panels with employees and associates to assess products and compare its private label products against...
26 February, 2019

Supplier engagement enables GMO labelling impact assessment of over 5,000 private label products

The increasing demand from consumers for clear GMO labelling and the specific requirements of the Vermont Act 120 “Labelling foods produced with genetic engineering” presents a challenge for private brand retailers.
19 February, 2019

Online portal ensures success for U.S retailer at manufacturing summit

A U.S retailer that believes in the renewal of American manufacturing, made a commitment to purchase tens of billions of dollars in products made, sourced or grown in the U.S. over a multi-year period. 
12 February, 2019

U.S. retailer engages suppliers to increase diversity and inclusion

A U.S retailer committed to diversity and inclusion within their workforce and supply chain approached S4RB to engage suppliers and collect information about gender and ethnicity across their suppliers’ business and supply chain.
05 February, 2019

Gamification increases product panel attendance by 50%

A US retail private label team use regular product panels with their retail employees and associates to rate and compare their private label products against competing retail and national brands. These benchmark panels are essential to ensure...
29 January, 2019

U.S. retailer works with supplier engagement experts on Nutritional Health Initiative

A major North American retailer was committed to meeting its ambitious sustainability and health targets: reducing levels of sodium, added sugar, salt and the removal of trans fat from products, as part of their Nutritional Health Initiative.
29 January, 2019

Bespoke private label system deployed in 7 weeks

A change in private label strategy for a major North American retailer demanded new systems and new processes. With a renewed commitment to private label products, the retailer needed to ensure the right systems were in place for policy, compliance...
22 January, 2019

Customer feedback focus increases private label sales by 18%

Customer feedback doesn’t just mean complaints. With 10,000+ private label products and 600+ private label suppliers, the volume of customer feedback is enormous and therefore most retailers focus purely on the ‘serious’ complaints - either safety...
15 January, 2019

Visual management drives 30% spec accuracy increase

When it comes to private label retail, the retailer is no longer just the retailer - they are also the brand owner. This means they hold responsibility for product quality, consistency, labelling accuracy and legal compliance.
08 January, 2019
Share this blog: